In response to the recent development of COVID-19, also known as the Coronavirus, we want to assure you that Konica Minolta has a thorough and comprehensive business continuity plan in place to protect our employees, our customers, and our business.

Our Commitment

Konica Minolta is committed to ensure the health and safety of our people working for the Group and their families as a top priority, making efforts to prevent the infection from spreading and carrying on with provision of products and services for our customers and society at large. This is executed in accordance with the local government’s guidance, instructions and regulations in each country that we operate in.

Our People and Operations

All core business functions will remain operational to ensure that products and services to our customers are not disrupted. As our service team continues to provide assistance to our customers, all staff members have been asked to follow the recommended social distancing and hygiene practices.

Operations in our production facilities and warehouses in China has resume gradually to a stabilized output level aiming to keep up with the backlog that was created due to the closing of these factories and other coronavirus-related effects (e.g. delays through suppliers). As a Group, we have been working closely with supply chain, on global basis, to minimize supply risks.

Movement Restriction in Malaysia

In light of the COVID-19 Movement Restriction effective from 18 March to 14 April, our business operations in Malaysia will be temporarily suspended. Technical support team will be available for essential-service companies in Malaysia. Companies operating in Singapore can contact +65 6895 8555 for any technical assistance. We seek your understanding as you may experience some difficulty in reaching us during this period.

As we navigate through this unprecedented situation, we thank all our customers and partners for their understanding and support. Konica Minolta will continue to closely monitor the situation to ensure that the well-being of employees, customers and partners is safeguarded.

If you require further clarifications or assistance, please contact

Thank you.