A Practical Printer Buying Guide for Growing Small & Medium Businesses in Singapore

| 24 February 2026

Discover the optimum mix of print devices for your workflows, budget and growth plans.



As your small or mid-sized business grows, printing needs tend to grow with it: more invoices, reports, contracts, proposals, training materials, etc. With so many printers and contract options on the market, it can be overwhelming to decide which setup is truly right. Most growing SMEs want the same thing: a printer environment that is cost-efficient, secure, reliable and scalable.

This practical guide outlines the key steps to selecting an office printer setup for growing SMEs in Singapore. It explains how the right mix of A3 multifunction printers and A4 printers will differ for each organisation, depending on workflows, print volumes and document types. Beyond just comparing basic specifications, this guide is designed to give SMEs a clear, structured way on how to choose the right printer setup for their small business or office.

We know that choosing an office printer often feels like guesswork, especially when budgets are tight and internal resources are limited. Having supported many SME print environments in Singapore, we understand the pressure to stay cost-efficient while still enabling teams to work smoothly.

The steps that follow distil that experience, so you have a practical starting point to help you move towards a printer setup that genuinely fits your business.

Step 1: Start with the End in Mind – What Should Your Print Setup Achieve?

Before looking at specific multifunction printers (MFPs) for small businesses, it helps to be clear on what the print environment is supposed to deliver. For growing SMEs, four common priorities are:

1. Data and Document Security

Printed documents often contain personal data, financial figures or confidential contracts. Under Singapore’s PDPA and sector regulations, printers should be treated as part of the security landscape, not just as office equipment. Look for printer security features such as user authentication, secure print release and encryption for data stored or transmitted through the device. 

Key question: What types of sensitive information go through our printers, and do we have basic controls in place?

2. Efficiency and Cost Savings

Printing is rarely the biggest line item on the P&L, but unmanaged fleets can quietly waste paper, toner and staff time. Managed print services (MPS) and better device sizing can reduce the number of devices, optimise usage and cut overall print spend while improving visibility of who prints what.

Key question: Do we know our current printing costs and whether each device is right sized for its workload?

3. Limited Internal IT and Office Resources

Many SMEs do not have a full-time IT team. Printer issues, driver installations, and toner replenishment often fall to finance or admin staff. Outsourcing more of this work to a service partner through MPS or bundled contracts can reduce downtime and free up internal resources. 

Key question: Who is looking after printers, and is that the best use of their time?

4. Productivity and Ease of Use

As teams become more mobile and collaborative, staff expect to print and scan easily from laptops, phones and cloud services. Support for mobile and cloud printing, simple touchscreens and consistent interfaces across A3 and A4 devices can reduce friction and training needs. 

Key question: Are our printers helping work to flow smoothly, or are they a common source of delays and complaints?

Having these four outcomes in mind makes it easier to evaluate any proposed office printer setup for an SME: the device mix should clearly support security, cost control, limited IT resources and day-to-day productivity, not just “print pages”. This is true whether you are looking at enterprise platforms or more compact small business printers and small office printers.

Step 2: Assess Your Business’ Printing Volume and Speed Needs

The starting point is a clear view of current and projected print usage.

  • Review average monthly volume: Look at several recent months of printing, either from existing device counters, reports from your print provider or invoices. Note any expected growth due to headcount, new contracts or regulatory requirements.
  • Identify peak periods: Many SME in Singapore see spikes during month-end closing, GST filing, audits or campaign launches. A device that copes with average volume may still struggle if most pages are printed in a few intense days.
  • Match print speed to usage: For shared devices, consider print speed in pages per minute (ppm). Lighter-use environments may manage with around 20 ppm. A central device supporting multiple teams typically benefits from 30 to 40 ppm.
  • Check duty cycle against expected use: Compare each model’s recommended monthly duty cycle with your expected volume. Running close to the upper limit on a regular basis increases wear, downtime and the likelihood of quality issues.

The aim is not to calculate an exact number, but to determine which locations need higher-capacity A3 MFPs and where smaller A4 devices are sufficient. 

Step 3: Decide on the Right Mix of A3, A4, Colour and Monochrome Multifunction Printers

Different teams produce different documents, and this should guide the mix of A3/A4 and colour/monochrome devices in a small office.

  • Management/sales/ marketing often require colour A4/A3 for presentations, proposals and brochures.
  • Finance/ HR mainly produce monochrome A4 documents such as invoices, payslips and contracts.
  • Operations/ project teams may need A3 for drawings, floor plans and schedules.

In many growing Singapore SMEs:

  • A3 multifunction printers like the bizhub C651i / C551i / C451i or bizhub C361i / C301i / C251i act as central hubs for A3 documents, higher-volume jobs, shared colour output and finishing such as stapling or booklet-making.
  • A4 printers like the bizhub C4001i / C3301i are positioned near departments as complementary printers for everyday A4 work, especially where space is limited and most documents are standard size.

Colour printers can be planned deliberately: central A3 devices typically provide full colour capability for external-facing materials, while departmental A4 devices may be monochrome-only printers or colour-enabled with usage controls to keep costs predictable.

The right mix depends on document types, colour requirements, typical volumes and how work moves across departments, with A3 devices often forming the backbone and A4 units added where convenience and proximity matter.

Step 4: Compare Total Cost of Ownership, Not Just the Price Tag

For growing SMEs, the lowest upfront price is rarely the lowest overall cost. When choosing a printer for your small business, it is more useful to look at total cost of ownership (TCO) over the typical contract period (e.g. three to five years).

Key areas to consider:

  • Running costs
    • Toner/ ink, drums and other consumables
    • Estimated mono and colour cost per page for each proposed model
  • Service model and support
    • Standard “per-page” contracts, where you pay a fixed rate per printed page
    • Managed print services that bundle devices, servicing, remote monitoring and supplies to reduce internal workload
  • One Rate or flat-rate style plans
    • All-inclusive monthly fees that cover devices, service and a defined volume of mono and colour printing in a single invoice
    • Benefits include predictable monthly spend and simpler administration, but the volume tier and scope of service should be checked carefully against expected usage and growth
  • Energy and space
    • Power consumption of A3 versus A4 devices
    • Floor space required

When reviewing proposals, it is helpful to request a simple TCO comparison showing device cost, service, consumables and any One Rate options over the full term. This makes it easier to compare different contract structures for small business printers and SME fleets, and choose the model that best aligns with budget, risk appetite and internal resources.

Turning Printing into a Support for Growth

For growing Singapore SMEs, printers are no longer just standalone devices in the corner of the office. The right mix of A3 and A4 multifunction printers, sized correctly for volume, document types and workflows, can improve productivity, protect sensitive information and keep long-term costs under control.

By starting with business outcomes, understanding print volumes, choosing an appropriate A3/A4 and colour/mono mix, and comparing total cost of ownership rather than just upfront price, SMEs can build a print environment that supports growth instead of a hidden cost centre. 

For organisations exploring how to choose a printer for small business or SME use, these steps offer a practical framework to guide internal discussions and vendor evaluations.

FAQ: How to Choose a Printer for Small Business and SMEs in Singapore